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Technology to the rescue – COVID-19 as an effective accelerator of digital health adoption

 Hosted by Clalit Health Services and HIMSS, a globally broadcast conference led by world leaders, decision makers and other opinion leaders held key discussions on the topic of COVID-19 emergency response.

Focusing on three broad themes: make decisions, change and act, the speakers shared useful insights during the Technology Rush to the Rescue session, highlighting the UK's experience with technology during a pandemic, innovation in Israel and cybernetics. Risks of attacks on hospitals and digital health. Speakers included HIMSS President and Chief Executive Officer Harold F. Wolf, NHSX CEO Matthew Gould and Israeli Health Ministry Vice President Rona Kaiser.

During the conference, Harold F. Wolff shared his thoughts on innovation and technology during the pandemic. “It has long been recognized that the tools and capabilities of digital technologies in healthcare and healthcare provide robust support for most of these challenges. With today's pandemic and advanced tools, they have truly brought attention to the possibilities and possibilities of digital health. "

“The role of technology in healthcare has grown exponentially over the past 20 years, but it lags behind the advances in social consumer technologies that other industries have already approached, and, frankly, we had to continue to grapple with cultural barriers. and sometimes protectionism, which is often to blame for slowing down the game in the healthcare ecosystem. "

Rapid technology adaptation

Hospitals around the world have seen rapid adoption and development of digital health in recent decades, and this process has accelerated even more in the past six months during the pandemic. Speakers reflected on the success of this unexpected adoption.

Wolff explained, “In many cases, the adaptation was successful. Systems and facilities that already have infrastructure and have undergone human development improvements have found the transition to telehealth scale and the use of new technologies easier, as well as the ability to serve during a pandemic crisis. ”

“In many cases where providers felt uncomfortable with the tools, they are now faced with a telehealth situation where they used to be cautious. The results are coming, people are already used to it. Physicians, nurse practitioners and clinicians are starting to work closely with their clients, patients, consumers, citizens. "

Matthew Gould also shared his thoughts on the current use of technology during the pandemic: “The past few months have demonstrated the value of technology, digital technologies in healthcare and have given a powerful boost to the transformation agenda. UNITED KINGDOM. ... "

Gould further highlighted remote assistance as an area that made a big difference during the pandemic.

“When the pandemic hit, we very quickly moved the vast majority of appointments, both primary and secondary, to a remote base. Either by phone or online. It was extremely efficient and very fast. In primary health care, 99% of general practitioners are now able to consult online, and the vast majority of consultations are conducted remotely, by phone or video. "

Regarding remote care, Wolf said: “One example I noticed is from a close colleague of mine who works in the hospital system; They have three hospitals and received 1950 telemedicine consultations in 2019. Today there are more than 2,000 of them per week on average. This is the breakthrough we've seen. "

Using data during a pandemic

Data utilization was also discussed as a key area in the UK that was of great importance during the pandemic, especially when looking at anonymous aggregated data for managers at national, regional and local levels.

Gould explained, “We created an NHS data warehouse with all protections and it put pandemic management on a completely different footing.

“It gave us a real boost, both because of the need and because of the pandemic-related emergency regulation for sharing patient data. We have been able to make patient data flow safer and more efficient through the system so that doctors can more easily access the information they need about the patients in front of them.

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